"...but then history does not only consist of documents."
- John Lukacs
Today we have the Director of Education from the Baseball Hall of Fame visiting my education class to talk about volunteer management. This (and staff management) is one of the things I was really interested in learning more about, as if we get jobs in education departments, odds are we will be working with or overseeing staff and volunteers in some capacity.
One of the things that she said was the most important pieces of volunteer management is having a volunteer policy manual that reflects your employee policy manual. One of my classmates spent his summer internship creating a volunteer policy for his institution.
At the Hall of Fame, their education volunteers go through extensive required training, and are required to attend a certain number of meeting and teach for 36 hours every year. Does your institution have a written policy for volunteers? Are there requirements that they have to meet in order to stay on?